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LASG Unveils 24-hour Customer Service Centre To Enhance Traffic Management



LASG Unveils 24-hour Customer Service Centre To Enhance Traffic Management

In a significant move to enhance the operations of the Lagos State Traffic Management Authority (LASTMA), the Lagos State Government has launched a 24-hour Customer Service Center, equipped with a dedicated Toll-Free Hot Lines, a Walk-In Complaint Centre, a Website, a Whistleblower App, and a new Department of Statistics, Research, and Data. 

According to the Special Adviser to the Governor on Transportation, Sola Giwa, the centre is at the LASTMA headquarters.

Speaking at the inauguration, the Special Adviser to the Governor on Transportation, Giwa officially opened the Customer Service Center and announced the dedicated lines as 0800-00-527862 or 0800-00-LASTMA.

Explaining the initiative, Hon. Sola Giwa said Motorists can contact the Call Center via the toll-free hotlines to report incidents, request assistance, or seek information on road conditions, including updates on the activities of LASTMA personnel. 

He said the centre will also enable drivers get real-time updates on road conditions and traffic advisories, enabling them to plan their routes more effectively, avoid congestion and reduce travel time.

Highlighting the features of the customer support centres, the Special Adviser further explained that the whistleblower app is designed to involve everyone in the state’s traffic management. 

“When you see something, say something,” he added. The app is available for download on the Android Play Store”, Sola Giwa said, stressing that the whistleblower app will allow Motorists and other road users to report dangerous driving and other reckless behaviours on the road, enabling LASTMA to take immediate action and uphold traffic regulations. 

He said the public can also earn points for every valid incident they report and get rewarded for their actions.

Hon. Giwa also mentioned that a walk-in complaint centre and a live interactive website ( are available for citizens to engage with traffic management personnel, urging everyone to embrace the initiative.

Discussing the new Department of Statistics, Research, and Data, he explained that the department aims to provide a comprehensive breakdown and analysis of vehicles on Lagos roads. 

This includes real-time data on the number of vehicles impounded, categorized by private and commercial vehicles, and details on accidents and other traffic offences.

In the demonstration on statistics and data carried out between January and June 2024, the Special Adviser debunked the belief that the agency concentrates more on private vehicles disclosing that 5, 547 commercial vehicles were impounded for traffic infringement as against 3, 823 private vehicles. 

In his address, the Commissioner for Transportation Mr Oluwaseun Osiyemi emphasized that the customer support centres aim to improve communication between the public and LASTMA, streamline traffic operations, and significantly enhance the overall driving experience in Lagos State. 

He noted that with these new centres, Traffic Management Officers are now just a phone call away, at no cost to the public.

The General Manager of LASTMA, Mr. Olalekan Bakare Oki, confirmed that officers managing the newly launched Call Center have been thoroughly trained by the government, noting that the agency will use multiple languages, including English, Pidgin, and Yoruba, to ensure convenient communication for all members of the public.


He reiterated the agency’s commitment to prioritizing public feedback, stating that input from citizens will aid in efficient traffic management across the state.

The event was also attended by the Permanent Secretary of the Lagos Ministry of Transportation Mr. Olawale Musa, Directors in the ministry and LASTMA Personnel.

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Health and Safety

Waterloo: NAF Kills Several Terrorists In Aerial Bombardment In Borno



Waterloo: NAF Kills Several Terrorists In Aerial Bombardment In Borno

The Nigerian Air Force (NAF) says the Air Component of Operation Hadin Kai, has eliminated several terrorists in an aerial bombardment in their hideouts in Borno.

This is contained in a statement by the Director, Public Relations and Information, NAF, AVM Edward Gabkwet, on Thursday in Abuja.

Gabkwet said that the hideouts located near Degbewa and Chinene in the Mandara mountains in the state were known terrorists’ hideouts.

He said the air strikes became expedient after several days of aerial surveillance which revealed a consistent gathering of a large number of terrorists in the area.

According to him, the location is also suspected to be a site for manufacturing Improvised Explosive Devices and a storage area.

”The terrorists were also observed to be loitering within the vicinity, clearly oblivious of what was to befall them, and probably confident that their location was safe and secured from any form of military bombardments.

”The air strikes were thus authorised with the aircraft bombarding the locations in several passes until the majority of the terrorists were eliminated.

”Others observed fleeing the location were taken out using canons,” he said.

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Health and Safety

Sumal: 1 Dies, 12 Arrested In Ibadan Palliative Protest – Police



ABUJA: Police Arrest 1 Prankster, 5 Kidnappers

… Affirms protest hijacked by criminal elements who forced their way into the factory

The Police Command in Oyo State says one person died and 12 suspects were arrested in a violent protest by workers of Sumal Food Company, Ibadan, over palliatives on Monday.

The command’s Public Relations Officer, SP Adewale Osifeso, confirmed this in a statement issued on Tuesday in Ibadan.

Osifeso said the protest broke out in the factory located at Oluyole Industrial Estate, Ibadan around 4 p.m. on Monday.

He said that the workers staged the protest to challenge what they called non-distribution of the palliatives allegedly given by the Federal Government to all private companies across the country.

Osifeso said that it was sad that the protest was hijacked by criminal elements who forced their way into the factory, thus destroying vehicles and other property worth millions of naira.

“One person died and 12 suspects were arrested in connection with the violent protest,’’ he said.

The spokesman, however, said that normalcy had returned to the area where the company is located, following the deployment of police operatives to maintain peace.

He also said that the Commissioner of Police in the state, Ayodele Sonubi, had ordered the transfer of the matter to the homicide unit of the Criminal Investigations Department for further investigation.

“Preliminary investigation revealed that the protest was premised on false information created and peddled by some workers over the disbursement of palliatives to privately-owned companies,’’ he said.

Osifeso said that the command would give further information on the matter as soon investigation was concluded.

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Health and Safety

Fight Against Insurgence, Terrorists Must Continue- Ag Borno Governor



Fight Against Insurgence, Terrorists Must Continue- Ag Borno Governor

….As MACBAN warns executives to steer clear of extortion, touting

The Acting Governor of Borno, Alhaji  Umar Kadafur said that the fight against insurgency and terrorism must continue.
Kadafur made this known when he visited the victims of the Saturday suicide bomb blast in Gwoza, Borno.

The attacks, carried out by suspected female suicide bombers, struck a wedding, a hospital, and a funeral in Gwoza, a town near the border with Cameroon.

The Borno  Police Command spokesman, Nahum Daso, said on Sunday that three blasts occurred on Saturday in Gwoza.

The deputy governor condemned the attacks on the people.

He said the perpetrators of the act took advantage of the laxity of vigilance by the people following the relative peace achieved in the state.

The acting governor appealed to the people to be more vigilant and report any suspicious movement or persons they notice in their areas to security personnel to avoid a similar incident.

Kadafur was accompanied by Sen. Ali Ndume, Ahmadu Jaha, Member Representing Damboa, Gwoza and Chibok Federal Constituency, and other government officials, visited the State Specialist Hospital where the injured victims are receiving treatment. 

He announced that the state government has settled the victims’ medical bills and is ensuring they receive adequate medical attention.

Kadafur said that 42 victims were admitted to the hospital. He said that two people lost their lives while 16 people have been discharged.

He said 24 were currently receiving treatment in the hospital.

The Director-General of the State Emergency Management Agency (SEMA), Barkindo Saidu said he witnessed the first blast.

“In my presence, at about 3 pm, the first bomb blast in Gwoza occurred, detonated by a female suicide bomber during the marriage ceremony celebration,” he wrote in a situation report later in the day.

“It affected more than 30 persons with various levels of injuries and instant death. Some minutes later, another blast occurred around General Hospital.”

The wedding was held at Tashan Mararaba near the Fire Service in Gwoza town.

 President Bola Tinubu, in a statement on Sunday by  the Presidency, said  his administration would redouble its efforts “to ensure that those who trouble the nation, dispatching precious lives, and disrupting law and order are completely removed.”

In another development, the Miyetti Allah Cattle Breeders Association of Nigeria (MACBAN) has warned its newly elected states’ executives to desist from getting involved in extortion and touting or risk suspension.

Its National President, Baba Othman-Ngelzarma, issued the warning in a statement on Monday in Abuja.

He said that the actions of miscreants have tarnished the good image of the Fulani people and urged the new leadership to work towards ridding those with criminal tendencies from their midst.

The president also called on members to be law abiding and report any act of injustice they face assuring them that as citizens, they are entitled to their full rights.

Othman-Ngelzarma said he had directed the elected MACBAN executive in Taraba to constitute a three-man legal team for each state to deal with the issues of extortion and touting.

The president described a large number of pastoral youths in custodial centres across the states awaiting trial resulting from alleged false charges as unacceptable.

He said the association had received hundreds of complaints from members nationwide that an alleged cartel of security, judicial officials and some renegade pastoralist leaders were feeding on the wealth of rural pastoralists.

Othman-Ngelzarma said, ” Leadership is about service and with heightened insecurity occasioned by gross human rights abuse, all hands must be on deck to ensure equity, justice and fair play to all Nigerians.”

The president urged all pastoralists to uphold the concept of ‘Pullaku ‘ for peace and security to reign.

He emphasized the need to shed all negativity to restore their dignity and pride, adding that the virtues of Pullaku’s code of conduct represent peace, respect, shyness and unity.

” These are the integral for the survival of society.

” MACBAN represents peaceful and law-abiding pastoralists and will not tolerate bad eggs in its midst,” Othman-Ngelzarma added.

He implored the leaders and followers of the association to support the government and security agencies in their various states.

Othman-Ngelzarma also implored the members of the association to extend their hands of fellowship to all the farmers’ associations for the purpose of dialogue to mitigate recurring conflicts.

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