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Public Feedback: Lagos Announces Complaint Hotlines To Boost Transparency

The Lagos State Ministry of Transportation has announced dedicated phone hotlines aimed at facilitating public feedback and complaints regarding the activities of the Ministry and its Officials.

The Lagos State Commissioner for Transportation, Mr. Oluwaseun Osiyemi who disclosed this also said this was sequel to Recognizing the importance of fostering transparency, accountability, and responsiveness in governance.

He subsequently provided phone numbers which citizens can call to channel and express their concerns, report grievances, and provide valuable feedback on transportation-related matters.

“Members of the public are encouraged to utilize this service responsibly by providing accurate information and details when lodging complaints or sharing feedback”, he said, adding that the Ministry assures the public of its commitment to addressing all inquiries and complaints promptly and effectively.

The hotline numbers for lodging complaints and providing feedback are as follows: 09020009000 and 09020004000.

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